We play a critical role in protecting data within the information technology field and improving a business’s productivity by offering suitable and cost effective solutions. As a result, high standards are required in everything we do. In our work and in our interactions with others, we value and seek to demonstrate:

Integrity

• We stand behind the statements and commitments we make.
• We are balanced and fair in the use of our authority and powers.
• We make decisions and perform our duties without personal bias.
• We take seriously our obligation to protect the confidentiality of information provided to us.

Collaboration

• We respect and value the views of others, both internal and external to IT Buff.
• We regularly seek the assistance and advice of others in IT Buff in our day-to-day work.
• We work and co-operate with our colleagues, and assist them to reach sound decisions and positive outcomes

Professionalism

• We take pride in the quality of our work.
• We base our decisions on thorough and careful analysis.
• Once decisions are made, we act in a manner that respects those decisions and achieves the desired outcomes.
• We achieve timely and practical results, ensuring the benefits of cost effective solutions outweigh the costs and constraints of unnecessary products, retaining practical and functioning systems.

Foresight

• Our analysis of issues is forward-looking.
• Using all of the information available to us, we identify potential problems and actively pursue remedial action when necessary.
• We stay at the forefront of developments that affect our role by continually learning new skills and enhancing our knowledge.

Accountability

• We take responsibility for our decisions and the results of our actions.
• We never defer difficult decisions and actions, once a well-founded basis for these is identified.
• We hold ourselves to at least the same standards that we expect of regulated entities.
• We welcome independent scrutiny, and respond promptly to aspects of our performance that are identified as needing improvement.

Working and acting in these ways helps us achieve the high standards necessary for us to assist in maintaining other businesses well-being of the Australian community.